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Privacy Policy

Privacy Policy
Effective Date: 01/01/2025

Last Modified: 07/01/2025
Pro Clean Commercial Solutions Inc.
Website: www.procleancs.com

At Pro Clean Commercial Solutions Inc., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

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Privacy Policy

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PRO CLEAN SOLUTIONS respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

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  • 1. Data Collection

  • We collect your name, email address, and mobile phone number when you sign up for SMS updates or communicate with us. This information may be collected through our website contact form, booking system, email, or third-party scheduling platforms.

  • 2. How We Use Your Information

  • We collect and use your information to:

  • Provide and improve our cleaning and customer service operations.

  • Communicate with you regarding appointments, invoices, and service updates.

  • Comply with legal obligations related to business records and communications.

  • Send reminders, confirmations, and limited promotional messages to existing customers.

  • We do not share your personal information with third parties, except as required by law or with your explicit consent.

  • 3. Types of Messages You May Receive

  • By providing your phone number and opting in, you agree to receive text messages from Pro Clean Commercial Solutions, including:

  • Account and appointment notifications (confirmations, reminders, schedule updates)

  • Customer service communications and follow-ups

  • Payment and invoice reminders

  • Occasional promotional offers or updates for existing customers

  • You will receive promotional and account-related messages.
    Message frequency varies. Standard message and data rates may apply. Reply STOP to cancel or HELP for assistance.

  • 4. Data Security

  • We implement strict internal policies and secure storage measures to prevent unauthorized access, disclosure, or misuse of your personal data.

  • 5. Mobile Information Protection

  • Mobile information (such as phone numbers provided for SMS registration) will not be shared, sold, or transferred to third parties for marketing or promotional purposes under any circumstances. This applies even if user consent is given.

  • 6. Data Sharing

  • We do not share, sell, rent, or transfer your personal information with any external organizations for marketing or promotional purposes. Data may be shared only when required to provide services (for example, with our SMS delivery platform) or as required by law.

  • 7. Data Transfer Policy

  • Consumer data will never be transferred to external organizations under any circumstances, even with user consent.

  • Data Protection Measures

  • Strict internal policies and security safeguards prevent unauthorized sharing or access.
    All communications are encrypted and stored securely.

  • Example Statement:
    We do not transfer your personal data to any external organizations under any circumstances, including with your consent. We have strict internal policies and security measures in place to prevent unauthorized access, use, or sharing of your data.

  • 8. Data Retention

  • We retain your information only as long as you remain subscribed to our SMS service or as required by law. You may request deletion of your data at any time.

  • 9. Opt-Out Instructions

  • You may opt out of receiving SMS messages at any time by replying STOP, CANCEL, or UNSUBSCRIBE.
    After opting out, you will receive a confirmation text verifying your removal from our messaging list.

  • 10. Help and Support

  • You can reply HELP at any time to receive assistance or contact information.

  • 11. Contact Information for Consumers

  • If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
    📧 emailproclean@gmail.com
    📞 (312) 448-7232
    🌐 www.procleancs.com

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